We are currently looking for a Quality Assurance - Food Technologist to form an integral part of the QA and Product Development Team, responsible for supporting the QA Manager and Food Technologist in ensuring product quality, food safety, and compliance with all company, customer, and regulatory standards. This position assists in product development, quality assurance, document control, laboratory testing, and continuous improvement activities to maintain best practices across all processes and systems.

 

SPECIFIC RESPONSIBILITIES

• Adhere to company procedures, quality systems, CCPs, QCPs, and regulatory requirements (SQF, HACCP, GMP).
• Conduct and assist with internal/external audits, verifications, calibrations, and GMP inspections.
• Maintain QA documentation, including specifications, records, and document control systems.
• Support investigations of non-conformances, corrective/preventive actions, and continuous improvement activities.
• Perform product, environmental, and laboratory testing; ensure allergen and food safety controls are maintained.
• Oversee product hold/release and monitor CCP/QCP compliance through routine checks.
• Assist with staff training on food safety, quality procedures, and GMP.
• Support customer complaint investigations and follow-up.
• Carry out Laboratory duties to ensure product meets with required specification and clearances are completed on time.
• Assist in new product development from concept to commercialisation.
• Compile and maintain product documentation, including labelling, nutritional data, allergen information, and specifications.
• Review and approve artwork, labels, and promotional materials.
• Participate in product development meetings and ensure documentation accuracy
• Provide support and guidance to production staff to ensure quality outcomes.
• Communicate effectively across departments and escalate quality or safety issues promptly.
• Foster teamwork, safety awareness, and a culture of continuous improvement.
• Assist the QA Manager and Senior Food Technologist with daily QA operations.
• Comply with PPE, site hygiene, and safe work practices at all times.
• Report incidents, accidents, or near-miss events immediately.
• Participate in WHS and site safety initiatives to maintain a safe work environment.

 

WHY BECOME A PART OF OUR TEAM?

• We are a well-established family business with a fantastic supportive team of individuals working to achieve a great product.
• An opportunity to be a value member of team of quality professionals.
• If you enjoy investigating, problem solving, using your initiative and seeing good quality outcomes.
• The business is in centered in one of the most affordable family cities in Australia. Known for its beautiful gardens, park lands, friendly people and being the gate way to western Queensland.
• Pixie Ice cream has been established for over 60 years producing some of Australia's best traditional ice creams.

 

WHAT WE OFFER

• Supportive team within a positive workplace culture.
• On-the-job training, boots, uniforms and PPE.
• Pre-employment on-line Induction.
• Weekly payroll cycle. 
• We take pride in aiming for a safe and respectful workplace.